FlyPHF COVID-19 Statement
For information regarding Corona Virus (COVID-19) click the following links: American Airlines, Delta Airlines or the CDC

PHF Public Health Update

PHF Cleaning Protocol:

Updated as of July 29th with Executive Order 68.

  • The custodial crew is sanitizing all seating areas 3 times per day.
  • Luggage carts and all other high touch areas are sanitized 3 times per day.
  • Jet bridges are sanitized 3 times per day.
  • TSA Checkpoints are detail-cleaned two times per day.
  • Baggage carousel is cleaned 3 times per day.
  • Bathroom rounds have more than doubled.

Within the above areas, we are alternating products and procedures between a Vapor steam and aerosol disinfectant sprays which have a shorter dwell time.

Employee Safety Plan:

  • Social distancing floor markings.
  • Work Space equipment is being disinfected before and after each shift (computer key pads, telephones, light switches, door knobs, cellphones etc.).
  • Employees are maintaining a social distance of 6 feet at all times.
  • All employees are wearing respiratory coverings (face mask) while in public and a minimum of 6-feet distance cannot be maintained or when interacting with other employees or guests in an office setting anytime the minimum 6-feet distance cannot be maintained
  • Frequent hand washing and sanitizing throughout the workday.
  • Settings of more than 50 people, where appropriate 6-feet distancing cannot be maintained is prohibited until further notice
  • Socializing in groups that do not readily allow for appropriate physical distancing, is prohibited until further notice.
  • Employees who have symptoms (fever, cough, shortness of breath) should notify their  supervisor and stay home.
  • Employees who are well but have a sick family member at home with COVID-19 should notify their supervisor and stay home.
  • Any employee needing PPE (mask and/or gloves) can contact their supervisor.

American Airlines Protocol:

For more information, check out the

  • We have an extensive protocol for cleaning customer and team member areas throughout the airport.
  • We have added stanchions at ticket counters and gates to create more space.
  • Sanitizing wipes are available for our team members and hand sanitizing stations are available to customers in key locations throughout the airport.
  • Our gate announcements have been updated to avoid crowding at the gate during the boarding process.

On the Airplanes

  • Our cleaning practices have always met or exceeded all CDC guidelines.
  • All our planes also undergo a deep cleaning procedure on a regularly scheduled basis.
  • We’re expanding the comprehensive cleaning package used during longer stops to every mainline flight. This will include cleaning customer areas like tray tables and seat-belt  buckles and team member areas like galleys and cockpit surfaces.
  • We’re using additional electrostatic spraying to disinfect our planes with EPA registered hospital grade disinfectant on both hard and soft surfaces.
  • Most of our planes have high efficiency Particulate Air (HEPA) filters that provide a complete air change approximately 15 – 30 times per hour.
  • Flight attendants are required to wear masks on all flights. Every flight we operate is supplied with masks and other sanitizing items for crew members.
  • When available, we offer sanitizing wipes and face masks to our customers.
  • Face masks are required to get on the plane, and you may be required to wear one in the airport.